At harta11, your privacy is more than a legal obligation â it is a responsibility we take seriously every day. This document clearly explains how we collect, use, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Harta11 fully complies with Malaysia's Personal Data Protection Act 2010. All your personal data is processed only for lawful purposes and with your consent.
Your data is stored on military-grade encrypted servers. Access to personal information is restricted to authorised Harta11 staff only.
As a harta11 member, you have the right to access, correct, or request deletion of your personal data at any time through our support channels.
Harta11 has never sold, rented, or exchanged your personal data to any third party for marketing purposes, and never will â not without your consent.
You have full control over cookie settings at Harta11. Choose which cookies you allow through the cookie settings panel available on our website.
In the event of any security breach involving your data, Harta11 is committed to notifying you and the relevant authorities within the timeframe prescribed by law.
Harta11, operating at https://harta11.biz, is an online betting platform intended for adult players in Malaysia. We deeply value the trust each member places in us when entrusting their personal information to our care.
This Privacy Policy transparently explains how Harta11 collects, uses, stores, discloses, and protects your personal information when you use the platform, mobile application, or any services provided by Harta11.
This document has been drafted in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA) Malaysia and international data protection best practices. By registering for or using the Harta11 platform, you agree to the collection and use of your information as described in this Privacy Policy.
Harta11 acts as the Data Controller for all personal information collected through this platform. harta11's Data Protection Officer can be reached at privacy@harta11.biz for any privacy-related enquiries.
Harta11 collects various categories of personal information depending on how you interact with our platform. Below is a summary of the types of data we collect:
Full name, national identity card or passport number, date of birth, gender, and a photo ID for KYC purposes.
Email address, Malaysian phone number, residential address, and any other contact details you provide.
Payment account information (Touch 'n Go, GrabPay, DuitNow, FPX), deposit and withdrawal history, and transaction records.
Betting history, types of games played (slots, football, badminton, poker), session duration, and gameplay patterns.
IP address, device type, operating system, browser version, cookie data, and harta11 platform access log information.
Live chat interaction records, support emails, survey feedback, and any other communications with the Harta11 team.
Harta11 does not collect sensitive data such as health information, religious beliefs, political views, or biometric data unless specifically required by law.
Harta11 uses your personal data only for legitimate purposes directly related to the provision of our platform services. All data use is grounded in one or more legal bases applicable under Malaysia's PDPA:
You may withdraw your consent to receive marketing communications from harta11 at any time by clicking "unsubscribe" in any email or by contacting our support team.
Harta11 does not sell, rent, or trade your personal data for commercial gain. However, there are limited situations where we may need to share your data with certain parties:
Harta11 works with a carefully selected network of third-party service providers to support our platform operations, including:
All service providers are required to sign data protection agreements ensuring they handle your data to the same high security standards upheld by harta11.
Harta11 may be required to disclose your personal data to Malaysian government authorities, law enforcement bodies, or other parties when mandated by law, court order, or to protect public rights and safety.
In all instances of data sharing, harta11 will disclose only the minimum data necessary and will always ensure compliance with Malaysia's PDPA.
Harta11 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure:
While Harta11 applies best-in-class security measures, you are also responsible for keeping your account password secure and not sharing it with anyone. Harta11 will never ask for your password through any channel.
Harta11 uses cookies and similar tracking technologies to enhance the user experience and better understand how our platform is used.
You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and your overall experience on the harta11 platform.
You can manage your cookie consent through the cookie settings panel available at the bottom of the harta11 website. Your preferences can be changed at any time.
As a harta11 member based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
Harta11 will respond to all requests relating to personal data rights within 30 working days from the date the request is received. For complex cases, this period may be extended to up to 60 working days, and you will be notified in advance.
The Harta11 platform is strictly limited to individuals aged 18 years of age and above. harta11 does not knowingly collect, store, or process any personal data from children under the age of 18.
Should Harta11 discover that personal data from individuals under the age of 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.
If you believe that a child under the age of 18 has registered on harta11, please contact us immediately at privacy@harta11.biz so that appropriate action can be taken without delay.
In operating the harta11 platform, some of your personal data may need to be processed outside Malaysia, particularly by the international cloud and gaming technology providers we work with.
Whenever cross-border data transfers occur, harta11 ensures that:
Harta11 prioritises storing data locally in Malaysia and only conducts cross-border transfers when strictly necessary for service delivery.
Harta11 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law:
Once the relevant retention period has lapsed, harta11 will securely delete or anonymise your data in accordance with its approved data disposal procedures.
Harta11 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or feedback from our members.
When material changes are made to this Privacy Policy, harta11 will:
We encourage you to review this Privacy Policy periodically to stay informed about how Harta11 protects your information.
Previous versions of Harta11's Privacy Policy are kept in an archive and can be requested via email at privacy@harta11.biz if needed for reference or dispute purposes.
Harta11 takes every privacy and personal data enquiry, concern, or complaint seriously. We are committed to providing accurate and meaningful responses to every enquiry we receive.
If you are dissatisfied with how harta11 has handled your privacy inquiry, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Malaysian Ministry of Communications and Digital.
For a complete understanding of your rights and responsibilities at Harta11, please also read Terms & Conditions and Responsible Gaming Policy us.
Harta11 is fully compliant with Malaysia's PDPA and protects your data with 256-bit SSL encryption. Register now and enjoy a premium betting experience with complete peace of mind.